Delivery Information

Thank you for choosing AIK Fragrance.

We are committed to delivering your fragrances with the same care, elegance, and attention to detail that goes into every scent we create.

Processing Time

Orders are typically prepared and dispatched within 1–2 business days (Monday to Friday).

Once your order has been shipped, you will receive a personalised confirmation email containing your tracking information.

For any questions regarding your order, please contact us at:

info@aikfragrance.com

United Kingdom Delivery

We currently deliver within the United Kingdom only.

Orders are processed Monday to Friday between 9:00 AM and 5:00 PM. Please note that orders are not processed on weekends or public holidays.

Complimentary UK Delivery

Enjoy complimentary standard UK delivery on all orders.

Complimentary UK Delivery is fulfilled via Royal Mail Tracked 48 and typically arrives within 2–5 business days after dispatch, depending on your location.

Please allow additional time during peak seasons, promotional periods, or public holidays.

Express Delivery

For customers who would like to receive their order sooner, we also offer an express shipping option.

Royal Mail Tracked 24 — £4.99
Estimated delivery: 1–2 business days after dispatch.

Perfect for gifts, special occasions, or those who simply cannot wait to experience their new signature scent.

Tracking & Delivery Responsibility

Once your order has been dispatched, you will receive tracking details via email.

Please ensure that your shipping address is entered correctly at checkout.

Once delivery has been confirmed by the courier, AIK Fragrance is not liable for lost or stolen parcels. However, we will always do our best to assist with any delivery concerns.

If you experience any issues with your shipment, please contact Royal Mail directly or reach out to our support team with your tracking information, and we will do our best to assist you.